About the Role
The Medical Receptionist is responsible for ensuring the smooth and efficient flow of clients in The Trans Clinic in Primary Care. The basic functions includes phone and email reception, client referrals and intake, booking of appointments, chart preparation and maintenance.
The focus of this position is supporting the Trans Health specialty clinics. This position allows for hybrid work arrangement.
Requirements
Essential
As a part of our organizational commitment to hiring from within communities we serve, this role is designated for staff identifying as members of the 2SLGBTQIA+ community, lived experience as a gender diverse person an asset. Applicants must clearly self-identify.
Secondary School Diploma or equivalent.
Experience as a medical receptionist strongly preferred, commensurable experience will also be considered.
Demonstrated ability to maintain confidentiality and use discretion.
Proficient with Windows-based computer systems, in particular email and MS Word and databases.
Knowledge and proficiency of electronic medical record systems
Strong organizational and interpersonal skills.
Excellent verbal communication skills.
In-depth knowledge and demonstrable practice of gender-affirming principles.
Experience working with diverse populations
Strong prioritization and time management skills
Proficient trouble-shooting skills
Ability to work in fast-paced environment with an inter-disciplinary team
Ability to work on a rotational basis and possibility of weekends.
Desirable
Experience working in a community-based health or social service agency.
Language Designation
English, written and spoken
French, spoken strongly desireable
Start Date
April 2025
How to “Express an Interest” for this Opportunity:
Submit your letter of interest along with your resume on or before March 26, 2025 by 11:59pm to jobs@centretownchc.org.
Please note the following:
- The subject line of your email should read “Medical Receptionist – Casual position”
- The file name for your resume should read: "(last name)_(first name)_ Resume"
- The file name for your cover letter should read: "(last name)_(first name)_ Cover Letter"
We thank all applicants for their interest. Only applicants invited to an interview will be contacted.
Candidates requiring accommodation during the application and/or the interview process should contact us at jobs@centretownchc.org so arrangements can be made. CCHC is an equal opportunity employer and values diversity in its workforce and as such, we encourage applications from individuals who reflect the broad diversity of communities we work with.
Centretown CHC has a mandatory COVID-19 vaccination policy, as such applicants must be fully vaccinated against Covid-19 and provide proof of vaccinations to be considered for employment. Reasonable accommodation will be considered for persons with medical exemption or other exemptions under the Ontario Human Rights Code.